Return & Refund
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If you decide that you no longer wish to redeem your Moera Campaign rewards before the Moera Campaign Launch ends, you may request a refund.
As long as your refund request is submitted before the Moera Campaign ends and you have not redeemed your rewards, you are eligible to request a refund.
After you submit your refund request, our dedicated support team will review and respond to your request within 5 business days.
Once your refund has been confirmed, the refund will be processed within 10 business days.
If you have not received your refund after this period, please contact us again and our team will assist you.
To request a refund, please contact us at: support@moerasleep.com
Please include your order number in your message so that our dedicated team can locate your order and process your request efficiently.
Thank you for your patience while our team reviews your request.